Shipping Policy
We offer reliable shipping services to ensure you receive your orders in a timely manner. Please review the details below:
1. Shipping Regions
We currently ship to [specify regions, e.g., domestic regions only / select international countries]. Please check our shipping page for the latest shipping coverage.
2. Shipping Methods & Costs
Standard Shipping: Free for orders over [amount, e.g., ¥299]; for orders below this amount, a shipping fee of [amount, e.g., ¥19] will be applied. Delivery time: 5-10 business days.
Expedited Shipping: Available for an additional fee of [amount, e.g., ¥39-¥79]. Delivery time: 3-7 business days.
Large Item Shipping (e.g., standing desks): Standard shipping is included for orders over [amount, e.g., ¥999]; for smaller orders, a special shipping fee (based on weight and distance) will be calculated at checkout.
3. Order Processing
Orders are typically processed within 1-3 business days (excluding weekends and holidays) after payment is confirmed.
For large items, delivery may take slightly longer due to logistics restrictions, and we will notify you of the expected delivery time.
4. Delivery Notifications
Once your order is shipped, you will receive a shipping notification with a tracking number. You can track your package’s progress using the tracking number provided.
5. Risk of Loss
All products are at the risk of the customer until delivery is completed. We are not responsible for any loss or damage to products during shipping that is not due to our negligence.
6. Customs & Duties
For international orders, you may be subject to import duties, taxes, and customs fees. These fees are the responsibility of the customer and are not included in the product price or shipping fee. We have no control over customs processes, so delivery times may be delayed due to customs clearance.